Privacy policy

Privacy Policy

Last updated: September 23, 2026

At Zemits, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, place an order, create an account, contact us, or otherwise interact with our store, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Order details

  • Information you provide when contacting customer support

  • Device and browsing information

  • IP address and other technical information

We only collect information that is reasonably necessary to provide and improve our services.

How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders.

  • Process payments and provide order confirmations.

  • Arrange shipping and delivery.

  • Communicate with you about your orders.

  • Respond to customer service requests.

  • Provide information about products, services, or promotions where permitted by law.

  • Improve our website, products, and customer experience.

  • Detect, prevent, and address fraud, security issues, and misuse.

  • Comply with applicable legal and regulatory requirements.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website, remember your preferences, understand how visitors use our website, and improve our services.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Payment Information

Payments may be processed by third-party payment providers. We generally do not store your complete payment card information on our own servers. Payment information is handled by the applicable payment provider according to its privacy policy and security practices.

Sharing Your Information

We may share personal information with trusted third-party service providers when necessary to operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Website and hosting providers

  • E-commerce and technology service providers

  • Customer support providers

  • Analytics and marketing service providers

We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or business.

We do not sell your personal information for money.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal information, subject to applicable legal requirements.

  • Object to or restrict certain processing.

  • Withdraw consent where processing is based on consent.

  • Request a copy of certain personal information.

To exercise applicable privacy rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services in their jurisdiction. We do not knowingly collect personal information from children without appropriate authorization.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or legal requirements.

Any updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Zemits
Email: contact@zemits.uk

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